Privacy Policy

Privacy policy

We are committed to protecting your privacy. Any personal information collected through this website will be handled in accordance with the Australian Privacy Act 1988. We may collect data such as your name, email address, and browsing activity to improve our services. Your information will not be shared with third parties without your consent, except as required by law.

Introduction

At Robot Worker Pty Ltd, trading as Robot Worker (“Robot Worker,” “we,” “our,” and “us”), we are committed to protecting your privacy. We comply with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) (“Privacy Act”).

This privacy policy (“Privacy Policy”) explains our information collection and privacy practices concerning our current and future services, including online applications (“Services”). It is designed to help you understand:

• How we manage your personal information.

• How we collect information, its purpose, and to whom it is disclosed.

• The measures we take to protect your information.

By using our Services, you consent to the practices described in this Privacy Policy.

What Is Personal Information?

“Personal information” refers to information or opinions about an individual that can reasonably identify them, as defined by the Privacy Act. This may include health or sensitive data. We are dedicated to protecting your personal information in accordance with the Privacy Act and other applicable privacy laws.

Types of Personal Information We Collect and Hold

The personal information we collect depends on its intended purpose. This may include:

• Contact details of website visitors (e.g., name, phone number, email address).

• Contact, credit card, and debit card details for users permitted to access Services.

• Information from job applicants, such as name, contact details, qualifications, academic results, experience, and current salary.

• Information about suppliers or individuals employed by suppliers.

• Other personal information that may arise from transactions and correspondence.

If you provide unsolicited sensitive information, we may use it if it is essential for delivering our Services or if permitted by law.

Using Our Website

When accessing the Services, we may collect non-identifiable information about your usage. This includes:

• Search queries, IP addresses, hardware settings, browser type and language, request timestamps, referral URLs, and certain cookies that identify your browser.

We use and disclose this information in anonymized and aggregated forms to improve the functionality of our Services. You remain unidentifiable in these cases. However, in rare instances—such as a data breach or government investigation—we may be required to disclose this information in accordance with legal obligations.

Direct Marketing Communications

• We will only send you direct marketing communications via mail, SMS, or email—including news, exclusive offers, promotions, or events—with your explicit consent.

• You may opt out of receiving these communications at any time by contacting us or using the opt-out options provided in the communications.

Does Personal Information Leave Australia?

• Your personal information is stored electronically and may also be held in cloud storage systems. To provide our products and services, we may disclose your personal information to overseas recipients, including service providers located abroad.

• Internal disclosures may include sharing personal information with staff located overseas. External disclosures may include:

  • Service providers engaged to perform specific services for us.

  • Companies providing infrastructure, IT, or other services.

  • Any party where you have given consent.

  • Any entity as required or permitted by law.

• Unless an exception under the Privacy Act or other legislation applies, we will take commercially reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles regarding your personal information.

How Do We Protect Your Personal Information?

• We take reasonable precautions to safeguard your personal information from misuse, loss, and unauthorized access, modification, or disclosure. Third parties receiving your personal information are also required to implement similar measures.

• Please notify us immediately if you become aware of any security breaches related to your personal information.

Accuracy of Personal Information

You have the right to request updates or corrections to any personal information we hold about you. We strive to keep your personal information as accurate as reasonably possible and rely on the information provided directly by you or indirectly through other channels.

Please contact us if you believe the personal information we hold about you is inaccurate or if there are changes that need to be updated.

How Long We Retain Your Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required by law or is necessary to comply with legal obligations, resolve disputes, or ensure security.

When personal information is no longer needed, we will take reasonable steps to delete it from our systems or de-identify it.

Accessing and Correcting Your Personal Information

You can request access to the personal information Robot Worker holds about you by using the contact details provided in the “Our Contact Details” section below. Access will be granted in accordance with the Privacy Act, subject to certain exemptions.

We may require suitable identification from individuals requesting access, and in some cases, an administration fee may apply where permitted by law.

If you identify errors in the personal information we hold or wish to update it, please notify us.

How to Complain About a Privacy Breach

If you have questions, concerns, or complaints regarding how we collect, use, or disclose personal information, or if you believe we have not complied with the Privacy Policy or Privacy Act, please contact us.

Robot Worker takes privacy complaints seriously. Complaints will be reviewed by an appropriate person with the goal of resolving them efficiently. We may request relevant information to assist in this process, and we ask for your cooperation.

If you are dissatisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner, who may investigate further.

Our Contact Details

If you have questions or concerns about the personal information we hold or how we manage it, please contact using the contact form available on this website.

Changes to This Privacy Policy

This Privacy Policy was last updated in May 2025. We may amend this Privacy Policy from time to time by updating this page.